How will centralizing operations benefit Kent Commerce Bank?
The centralization of operations will enhance credit and operational risk management
practices, create efficiencies and preserve assets that will strengthen Kent Commerce
Bank and improve its financial performance. The bank, along with many of Capitol
Bancorp Limited’s Michigan affiliates, is enhancing its operating model by realigning
its resources and capitalizing on the collective strengths of these affiliates and
their respective operations.
A key aspect of this operating model brings together our best and brightest employees
and creates a regional team to support the banks’ backroom functions. The new regional
operating team’s expertise will strengthen the bank as employees apply their specific
skill sets and share their talents to develop advanced methods to improve processes
that benefit the bank, including the management of problem asset portfolios that
all banks are currently facing.
Additionally, the team at Kent Commerce Bank will focus on customer service issues
and relationship management, in addition to their involvement in the community.
Our employees will serve in specialized roles, which will give them a keener ability
to deliver added value to our clients by focusing on clients’ specific needs to
strengthen our existing client base and open the door for new business development
opportunities at our bank.
This strategic action to evolve our business model and adapt to current market conditions
will strengthen our core business and promote stable financial performance for years
to come.
— Mark J. DeWitt, President & CEO