How will Oakland Commerce Bank adapt to better meet the needs of its customers in
2009?
Oakland Commerce Bank recently completed a retooling of its banking facilities to
create a more efficient and customer-friendly work environment. The renovations
are designed to allow us to better serve our customers in a professional and confidential
setting.
Additionally, Oakland Commerce Bank will be part of an operational centralization
of Capitol Bancorp Limited’s Michigan affiliates, which will allow our staff to
focus on our customers and our community. During these challenging economic times,
this centralization will free up the onsite staff so that they can better assist
their customers by partnering with them to navigate the difficult environment.
As for many Michigan businesses and banks, 2008 was a thought-provoking year for
Oakland Commerce Bank. In response to the new stresses introduced into the economy,
our bank specialists invested a great deal of time working with our borrowers to
find solutions to their individual circumstances caused by the weak economy, deteriorating
asset values and lower income levels.
The centralized operations previously discussed will further strengthen the bank’s
loan portfolio management and controls which will then improve overall credit quality
and earnings opportunities as we envision a brighter economic future.
— John C. Smythe, President & CEO